11 Jul '18, 3am

Customer Care Executive job at CaterSpot Malaysia

CaterSpot is Asia’s largest corporate catering platform that connects companies and people with catering options. We offer users the possibility to order 4000+ catering menus and packs from a curated list of caterers and restaurants in Singapore and Hong Kong. Our Operations Centre based in Kuala Lumpur supports both countries in daily operations. Responsibilities Responsibilities: · Assisting customers via chat, email and phone and handling their inquiries or problems. · Proactively helping customers with their orders to ensure world class customer experience. · Coordinating enquiries between restaurants/caterers and customers as well as CaterSpot’s Account Management Team · Working with members of the Live Ops (Logistics) team on communication for real-time deliveries · Liaising with restaurants and caterers on order-related matters (order confirmation, unavailable items...

Full article: http://startupjobs.asia/job/39305-customer-care-executive...

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