10 Sep '18, 9am

Operations Executive (Customers & Drivers) job at CaterSpot Malaysia

CaterSpot is Asia’s largest online marketplace that connects companies and people with great local catering options. We offer users the possibility to order 2000+ catering menus and packs from a curated list of caterers and restaurants in Singapore and Hong Kong with island-wide coverage. Responsibilities Responsibilities: Assisting customers via chat, email and phone and handling their inquiries or problems. Proactively helping customers with their orders to ensure world class customer experience. Overseeing real-time catering deliveries in our logistics software and proactively tackling problems and inquiries coming from drivers, caterers or customers. Managing delays on orders and providing transparency to customers and caterers on extent of delays Liaising with restaurants and caterers on order-related matters (order confirmation, unavailable items, declined orders, et...

Full article: http://startupjobs.asia/job/40354-operations-executive-cu...

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