30 Aug '13, 1am

Leap Motion

Leap Motion

27th June 2013 – Got an email asking me to double check my shipping details. I did and it was correct. 31st July 2013 – Got an email saying Fedex said my postal code is invalid, and when I checked, my postal code is missing a 0 in front. Replied to that email 4 times over a period of 1 week and there was no response back. 8th August 2013 – Send a new support email to them. They replied and ask me to checked with Fedex along with a tracking number. I called Fedex up and was told my tracking number is invalid. Didn’t bother to reply to it because they custom service guy obviously don’t know his stuff. 10th August 2013 – Send yet another new support email to them with the headline “Please Escalate This Issue! Been Going Around In Circles” and Jonathan from Leap Motion got back to me and managed to track down my package. Apparently, it was not shipped via Fedex but by Ta-Q-Bin...

Full article: http://lesterchan.net/blog/2013/08/30/leap-motion/

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