09 Jan '12, 2am

A closer look at Indonesia's Peer-To-Peer courier marketplace: By bringing stuff for back for others, the travel...

A closer look at Indonesia's Peer-To-Peer courier marketplace: By bringing stuff for back for others, the travel...

In August, their website user interfaces was revamped for the third time since the launch. For Bistipers who wanted to protect their items from loss were also given the benefit of insurance with conversation in their messaging systems as the proof of evidence. “That’s one of the reasons why the systems are very crucial for us. It’s not only for insurance perusal but also for verification when disputes between travelers and item lookers happen,” Willy emphasizes. “We have a standby Community Manager on board to act proactively to minimize the dispute and resolve it as soon as possible if it happens,” he adds. To address such concerns, a feature where more than their 4,000 members can write reviews to help other members before making decisions to do transactions with someone is provided. Aside from that, there are badges “Trusted by Bistip Team” given only to members that th...

Full article: http://e27.sg/2012/01/09/a-closer-look-at-indonesia%e2%80...

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