09 Aug '12, 4am

New @Zopim makes it easier for you to engage your most important customers

New Zopim makes it easier for you to engage your most important customers August 9, 2012 by Terence LEE Zopim , a Singapore startup that gives businesses the ability to chat live on their website with customers, has launched a new version of their service today. One of the more prominent new features of this revamp is Triggers, which Zopim describes as a way to “proactively engage your most important customers.” It works by alerting you when key customers drop by your site. Zopim can track howthey got to your site, perhaps via a Google search on your company or product, a click on an adword, or a blogpost sponsored by you. After being alerted, you can instantly engage them in a conversation. Triggers can be configured to notify you only after a customer performs a set of actions. Communicating with them has been made easier since you can now do it on the go with Zopim’s ne...

Full article: http://sgentrepreneurs.com/news-stop/2012/08/09/new-zopim...

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New Zopim makes it easier for you to engage your most important customers August 9, 2012 by Terence LEE Zopim , a Singapor...

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