24 Feb '16, 12am

#Startup #Jobs:Customer Care Supervisor job at Auto & General (SEA) Services Pte Limi on

Auto & General has embarked to establish a presence in Singapore; specialising in the sale, management and underwriting of insurance products. Our insurance products will include car and travel. We are creating an insurance company that is not like any other and we are looking for like-minded people who knows what it takes to deliver exceptional service to our customers. Responsibilities You will be responsible To manage the call centre’s daily operations and lead Customer Care Consultants in supporting all enquiries, sales, post-sale customer service and on-going customer relationship management. To ensure operations KPIs are achieved above department target For all aspects of the Team’s performance to maximise: customer satisfaction, retention, employee satisfaction, and operation efficiency. As a great team leader, you will: Lead, coach, develop, support, and motivate y...

Full article: http://startupjobs.asia/job/14981-customer-care-superviso...

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