16 May '16, 1pm

Team Lead, Technical Support job at Jetlun (Hong Kong) Ltd. Hong-Kong | Startup Jobs Asia

Jetlun is a leading provider of a vertically-integrated, open and intelligent Internet-of-Things (IoT) Management Platform for the connected home and connected building. Through its vertically integrated hardware and cloud-based software, Jetlun provides a unified system that connects, binds and manages a wide array of sensors and devices seamlessly on the cloud. Responsibilities In close collaboration with the Sales team, the Team Lead, Technical Support shall address customer enquiries in both an efficient and outstanding way. Develop and/or revise technical support documentation for products and processes. Use various means to troubleshoot technical concerns and research possible solutions. Provide exceptional technical support for our resellers, partners and customers regarding all Jetlun products and services. Manage the customer support portals. Support Sales team wi...

Full article: http://startupjobs.asia/job/17047-team-lead-technical-sup...

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startupjobs.asia 16 May '16, 3pm

Jetlun is a leading provider of a vertically-integrated, open and intelligent Internet-of-Things (IoT) Management Platform...

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