05 Sep '17, 10am

Ground handlers at Changi Airport to get smart glasses to help speed up operations

SINGAPORE: Airline passengers at Changi Airport could see shorter waiting times for their flights after SATS - the airport's largest ground handler - introduces augmented reality (AR) glasses across its ramp handling operations. About 600 of its ramp handling staff will get the smart glasses, which would provide them with information such as loading instructions in real-time, SATS announced on Tuesday (Sep 5). Currently, staff on the ground refer to paper instructions and use walkie-talkies to communicate with each other. With the smart glasses, staff will be able to scan visual markers similar to QR codes on baggage and cargo containers. Details such as the weight, unit number and allocated position within the aircraft will be provided to them immediately. The hands-free process will help to improve safety, accuracy and efficiency of baggage and cargo loading, with loadin...

Full article: http://www.channelnewsasia.com/news/singapore/ground-hand...

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