We offer refund or exchange/ costume alteration for defective items/missing items/ items significantly different from listing description. Buyers should contact us within 14 days of delivery of items and email us photos to support the claims. If you are not 100% satisfied with the items for other reasons and ask for refund. Please be noted that only the listing price excluding shipping fees would be refunded. Buyers are responsible for returning the items in their original conditions within 2 weeks of delivery of items at their own expense through registered mails with online delivery tracking number. This auction is for a new first class craft-work made by experienced professional tailors, it can be custom made for both Adults and children, depend on your own size. If you need to change color of any part, please contact me through eBay message. Thank you!