15 Jul '11, 2am

SIA chief says sorry for website glitches (via ST iPhone App) A little too late.

SIA chief says sorry for website glitches (via ST iPhone App) A little too late.

Mr Goh said: 'I am truly sorry that the new website, with its technical problems, has instead (of improving customers' experience) caused much aggravation for many of our customers.' -- PHOTO: SIA SORRY. The chief executive of Singapore Airlines (SIA) has apologised to customers for major glitches on its recently revamped website. But the apology letter, issued almost two months after the problems cropped up, has drawn mixed reactions, with some calling the move too late in coming. The letter, signed by chief executive Goh Choon Phong, was posted on the airline's website and sent via e-mail to hundreds of thousands of KrisFlyer and PPS (Priority Passenger Service) members yesterday. Netizens also posted the letter on social media website Facebook. In the letter, Mr Goh said: 'I am truly sorry that the new website, with its technical problems, has instead (of improving cust...

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

Tweets

SIA chief says sorry for new website’s glitches

SIA chief says sorry for new website’s glitches

sg.news.yahoo.com 14 Jul '11, 10am

Singapore Airlines (SIA) received a lot of flak over its new website. (AFP) Singapore Airlines (SIA) chief executive offic...

Singapore Airlines apologises for website glitch

singaporeair.com 14 Jul '11, 2am

On behalf of Singapore Airlines, I would like to offer our sincere apology for the inconvenience caused as a result of iss...

Tips to Jump-Start Your New Website

searchenginepeople.com 18 Jul '11, 12pm

You don't want a site that makes you look like an attorney (unless you are an attorney, of course), and you don't want to ...

DTN Singapore: SIA's overall load factor falls ...

channelnewsasia.com 15 Jul '11, 2pm

SINGAPORE: Singapore Airlines (SIA) said its overall load factor fell to 68.6 per cent in June - down 2.2 percentage point...

FreeCustomWebsite.com Builds You, Err, A Custom Website For Free

FreeCustomWebsite.com Builds You, Err, A Custom...

youngupstarts.com 15 Jul '11, 7am

Say you don’t have the time, energy or the knowledge to put together a website of your own. You could hire a digital agenc...

Archives: How to Do A Content Audit of Your Website

Archives: How to Do A Content Audit of Your Web...

wolf-howl.com 16 Jul '11, 7am

When I talk about this practice, a lot of people wonder why would you bother deleting pages. After all, there’s no harm in...

Updateddddd hahaha sorry for post spam~~ <3

pxdkitty.blogspot.com 26 Jul '11, 2pm

Check out what @liangzhuuu sent me the other day! ^^ she told me she saw SBA2011 on mypaper and there was my face in it ha...

Balenciaga launches new website, credit cards everywhere cower in fear via @PurseBlog

Balenciaga launches new website, credit cards e...

purseblog.com 16 Jul '11, 12am

I’ve always been appreciative that Balenciaga sees fit to sell its most popular products on its website, because for a lon...

Jean Paul Gaultier revamps website

Jean Paul Gaultier revamps website

luxuo.com 15 Jul '11, 12pm

Following Balenciaga and Dolce & Gabbana , Jean Paul Gaultier is the third major fashion brand to present a new website th...

Got a grade of

websitegrader.com 22 Jul '11, 2pm

Website Grader by HubSpot - Get Your Score For Free Website URL Ex: www.yourcompany.com Competing Websites Optional: Enter...

SIA appoints CEO for new low-fare airline

todayonline.com 19 Jul '11, 4am

SINGAPORE - Singapore Airlines (SIA) yesterday named Mr Campbell Wilson (picture) as the chief executive of its new low-fa...

Sorry, Lady Gaga: Rihanna Is Now the Most Popul...

sg.news.yahoo.com 19 Jul '11, 3pm

her master is more popular and worship by many including many "religious" leaders, political leaders, human rights activis...