07 Sep '11, 12pm

Software glitch disrupts SingTel network - Yahoo! via @yahoosg

Software glitch disrupts SingTel network - Yahoo! via @yahoosg

A software glitch caused some SingTel mobile phone subscribers to see red when they were unable to make or receive phone calls, or access the Internet using 3G over the last two days. Many frustrated customers had resorted to posting their complaints on the telecommunication company’s Facebook page over the issue. When contacted on Wednesday, a SingTel spokesperson told Yahoo! Singapore , "The cause of the intermittent issues faced by some of our customers was traced to a software glitch." SingTel engineers began restoring services at 8pm, he added. While no figures on those affected were available, he said the outage affected "limited areas in central Singapore", where customers experienced "intermittent difficulty making calls and accessing the 3G network for several hours on Tuesday afternoon and this (Wednesday) afternoon". He advised the affected customers to continue...

Full article: http://sg.news.yahoo.com/singtel-users-upset-over-lengthy...

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