13 Sep '11, 3am

Technical problem affects OCBC systems, disrupting ATM, mobile and internet banking services islandwide

Technical problem affects OCBC systems, disrupting ATM, mobile and internet banking services islandwide

OCBC banking services islandwide were affected on Tuesday morning after a technical problem disrupted the bank's ATM network, internet and mobile banking channels. -- ST PHOTO: ALPHONSUS CHERN OCBC banking services islandwide were affected on Tuesday morning after a technical problem disrupted the bank's ATM network, internet and mobile banking channels. 'Our customers will not be able to carry out any banking transactions through these channels. We are currently investigating the matter and working on restoring our services as soon as possible', Ms Koh Ching Ching, Head, Group Corporate Communications, OCBC Bank, said. Ms Koh advised OCBC customers to visit the bank's branches, which are still able to perform manual transactions. She added that cash withdrawals up to $2,000 per transaction could still be made. For assistance, contact the bank at 1800-363-3333 (for individ...

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

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OCBC's ATM, internet and mobile network down

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