20 Sep '11, 9am

[CNA] Passengers affected by SMRT breakdown can claim refund

SINGAPORE: A faulty cable beneath the platform level at Dakota Station caused a power fault on Tuesday morning that affected train services at all 16 stations on the Circle Line. In a statement to the media, SMRT said it is investigating the power fault that caused the more than four-hour service breakdown and is checking through the system as a precaution. About 26,600 passengers were affected by the incident and SMRT said it apologised for the inconvenience caused. Passengers who were unable to complete their journeys due to the train disruption on Tuesday morning on the Circle Line can file a claim for refund. SMRT said commuters can claim their refund at any SMRT station within the next three working days. SMRT engineers were onsite from around 5.49am to attend to the power fault. Bus bridging services were also activated from around 6.15am when the power fault could n...

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

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