20 Sep '11, 9am

Read about my horrible experience with Berjaya Singapore Hotel and Agoda.com on my blog:

Those of you who saw my Tweets yesterday about Berjaya Singapore Hotel will know that I was really pissed with them. While I understand a huge part of the fault can be blamed on hotel booking site Agoda (as you will read below), I really cannot stand for the rudeness of the staff at Berjaya Singapore Hotel! Basically what happened is that the hotel does not provide parking, yet on the Agoda website it states that parking is available. Now, for a 5-star boutique hotel, you’d assume that the carpark would be one that belongs to the hotel, or at least, that the hotel would be able to provide complimentary parking for in-house guests at the hotel? But NO. When I enquired on this, Berjaya Singapore customer service team told me that parking rates are at $2 per hour (CBD rates) and that there is no carpark for in-house guests. They also informed me that I have to park my cars th...

Full article: http://www.daphnemaia.com/?p=1088

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