Yes! Reduce the Speed of Sales to Zero
Zero-time responsiveness as a function of content plus speed. You aren’t absolutely responsive unless you are completely responsive. Here’s an example: In many situations and clients interactions people follow up quickly but they do so without content that is helpful to the client. A quick but incomplete response to a customer’s question is the same as no response at all. A complete but slow response to a customer is marginally better than no response. Either way they may lose the client or prospect by taking too long to deliver exactly what the client needs. Clients are better informed than ever before in history. Sales professionals need to immediately answer the unanswered questions or get immediate help from someone who can.