09 Mar '12, 5am

Social-service sector to leverage technology

SINGAPORE: A five-year master plan will be put in place to push for the social-service sector to adopt information and communications technology (ICT) to improve its services. The Social Service Sector ICT Masterplan, or SS2016, aims to drive productivity and deliver service improvements in helping those in need. The master plan will see the Ministry of Community Development, Youth and Sports (MCYS) work together with National Council of Social Service (NCSS) and Infocomm Development Authority of Singapore (IDA). The initiative aims to raise the ICT capability of some 400 Voluntary Welfare Organisations (VWOs), and about 8,000 social service personnel over the next five years. Acting Minister for MCYS Chan Chun Sing said technology should be used to improve information management and data-sharing. Mr Chan said: "We intend to put more ICT tools in the hands of social servic...

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

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