31 Mar '11, 2pm

[CNA] iPhone users turning to unauthorised stores for repairs

SINGAPORE: More iPhone users are turning to neighbourhood phone repair stores to fix damaged parts, due to high repair costs at telco providers. Industry experts said the high costs are because iPhone's maker, Apple, does not provide the telcos with spare parts. Repairs for a cracked screen can cost at least S$300 at one of the telco providers. The neighbourhood phone repair stores only replace the damaged parts of the phone - which makes it cheaper to repair. However, they will not divulge where they get the spare parts. Even though they are not authorised by Apple to fix the iPhones, such stores have reported good business. Some store owners said they get between 20 and 30 customers a day. Some shops even give their customers a one-month warranty, should the spare parts fail.

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

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