22 Mar '16, 1pm

CIOs Roundup 2016: Intellectual Property Office of Singapore - GovInsider

CIOs Roundup 2016: Intellectual Property Office of Singapore - GovInsider

Singapore’s intellectual property agency has recently come up with a new technology plan and is most excited about the potential of Artificial Intelligence in government. This year the agency plans to make it easier for people find information on patents and improve its online patent-filing service. Darren Chan, Director of Information Technology, Intellectual Property Office of Singapore, tells GovInsider about his top priorities. What technology are you most excited about in 2016? One of the most exciting technologies in my opinion is cognitive computing which has vast potential to transform our business processes and improve our customer experience. Some of the areas that we are looking into is how it can be potentially used to augment our customer service as well as improving the patent and trademarks examination processes. How does Smart Nation affect your agency? The...

Full article: https://govinsider.asia/smart-gov/cios-roundup-2016-intel...

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