31 Oct '16, 12pm

Singapore telco visits customers' homes to secure devices after cyberattack

StarHub detected a spike in data traffic to its domain name servers (DNS) last week, affecting the home broadband connection for some customers. "There was no impact on mobile, enterprise and home voice services, and the security of our customers’ information was not compromised," StarHub said in an initial statement. Later on the same day StarHub said that "we are now able to confirm that we had experienced intentional and likely malicious distributed denial-of-service attacks on our DNS". These were "unprecedented in scale, nature and complexity", it said. Three days later, a third statement admitted that some customers' internet-connected devices "were likely accessed without their knowledge" during the attacks. The company is now arranging home visits by 'HubTroopers' who will "conduct an on-site investigation" and then help customers to secure any unsecured devices. T...

Full article: http://www.out-law.com/en/articles/2016/october/singapore...

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