26 Apr '18, 2am

Customer Success Manager job at TripZilla Singapore

The Customer Success Manager works with TripZilla’s clients to ensure post-sales implementation and renewal. They also assist in building and executing marketing strategies for clients using TripZilla media. Customer Success Managers are trusted advisors to their clients, providing an industry-leading experience that foster client retention and growth. Responsibilities Job Duties and Responsibilities ● Lead overall customer engagement for product retention and growth. ● Build customer-centric strategies to create positive client experiences. ● Understand clients’ business goals and challenges. ● Drive media campaign towards customer success by utilising TripZilla media. ● Work closely with internal team to review action items and deliverables on a regular basis. ● Create and deliver monthly report to share data and progress with customer’s key stakeholders ● Ensure clients...

Full article: http://startupjobs.asia/job/38022-customer-success-manage...

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