05 Sep '13, 10am

Eco, which gives businesses an extra ear for consumer feedback, raises USD 460k

Eco, which gives businesses an extra ear for consumer feedback, raises USD 460k

Eco, which gives businesses an extra ear for consumer feedback, raises USD 460k September 5, 2013 by Terence LEE Many merchants are still using pen-and-paper to collect feedback from customers. However, collating and studying the data is troublesome, and consumers won’t know if management is engaged. Eco , a Singapore startup, hopes to be a listening ear. For businesses, the online platform combines a transcription service, mobile feedback form, and social media analysis and analytics into one package. Consumers can use Eco’s mobile app to give feedback, either through voice or text, and receive rewards for doing so. It is currently available on iPhone and Android . The company has raised SGD 589k (USD 460k) from Singapore-based Get2Volume , a startup investor and incubator. The National Research Foundation also co-funded the company, since Get2Volume is part of its Techno...

Full article: http://sgentrepreneurs.com/2013/09/05/eco-which-gives-bus...

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