25 Feb '15, 12am

#Startup #Jobs:Operations & Customer Experience Intern job at Epigami Singapore | Sta on

Epigami is an online platform seeking to revolutionize knowledge delivery in today's increasingly connected world, where dedicated instructors meet keen students and facilitate the development of the brightest minds. We are an innovative, high-growth internet and start-up based in Singapore striving to be the leading educational platform in South East Asia. Responsibilities What will you be doing? Analyse statistical reports to identify trends or opportunities for process improvement Conduct audit checks on operational processes Manage daily operations in the customer service centre Attend to queries by clients and associates to create a pleasant and efficient Epigami experience Mediate client-associate relations and troubleshoot issues that may arise Assist in the management of the customer service team to ensure the efficient allocation of resources Ad hoc duties as requ...

Full article: http://www.startupjobs.asia/job/6638-operations---custome...

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