25 Apr '17, 8am

Customer Support @ Marketing/SEO Tool job at Ahrefs Pte Ltd Singapore

Customer Support @ Marketing/SEO Tool job at Ahrefs Pte Ltd Singapore

We're competing with big companies, but we purposefully keep our team lean and small (under 50 people), because we're not excited about the bureaucracy of large companies. Our motto is "first do it, then do it right, then do it better". Responsibilities You will be providing support to customers of (one of the leading SEO/marketing platforms) and guiding them towards pure marketing excellence. We succeed when our customers succeed, so we're convinced that this "Customer Support / Customer Success" role is largely important. If you love marketing and you love helping people make the most of their websites - you're going to enjoy this position. Responsibilities: - Answer pre-sale questions of prospective customers (chat + email); - Answer questions of existing customers (chat + email); - Troubleshoot bugs/issues and report them to our development team; - Offer your unique in...

Full article: http://startupjobs.asia/job/27404-customer-support-market...

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